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Acceptable Use Policy

Last updated November 1, 2026

These documents are templates and must be reviewed by counsel before they are relied upon.

This is a template provided for convenience and must be reviewed by qualified counsel before use.

This Acceptable Use Policy (“AUP”) describes what you may not do with the services, data and outputs provided by MapDove, Inc., [address] (“MapDove”). It is part of the Terms of Service. It applies to every customer, user and API integration. “Services”, “MapDove Data” and “Output” have the meanings given in the Terms.

Location intelligence is powerful, and the line between understanding places and watching people matters. MapDove is built to analyze places, markets and aggregated demand, never individuals. This policy keeps it that way.

1. People: no re-identification, tracking or surveillance

You may not use the Services, MapDove Data or Output to:

  1. Re-identify or attempt to re-identify any individual or household, including by combining Output with other datasets, small-area statistics, timestamps or external records.
  2. Track, monitor or surveil any identified or identifiable person, or infer an individual’s movements, home, workplace, routines or associations.
  3. Target or profile individuals based on sensitive characteristics — such as health, religion, ethnicity, sexual orientation, immigration status, political activity, union membership, or visits to sensitive locations (health clinics, places of worship, shelters, protests and similar).
  4. Make decisions about eligibility of individuals for credit, insurance, housing, employment, education or government benefits.
  5. Support law enforcement or immigration enforcement against individuals, or any form of unlawful discrimination, harassment, stalking or intimidation.
  6. Upload to the Services personal data that identifies the precise location or movements of individuals (for example raw device pings or trip logs), unless expressly agreed in a signed Order with appropriate safeguards.

These prohibitions apply even though the hosted demo dataset is synthetic and contains no personal data: they also cover any real data feeds provided on Enterprise plans and any data you combine with MapDove Output.

2. Data: no scraping, bulk extraction or resale

You may not:

  1. Scrape, crawl or bulk-extract MapDove Data through the app, the website or the API, beyond normal use within your plan’s limits.
  2. Resell, sublicense, redistribute, publish or give away MapDove Data or Output as a dataset, feed or API, or include it in a data product offered to third parties.
  3. Use MapDove Data or Output to train, build or benchmark a competing location-data product or dataset.
  4. Remove or obscure notices that identify demo data as synthetic, or present synthetic demo data as real measurements — including in client reports, investment materials, marketing or press.
  5. Share accounts, sessions or API keys with people outside your organization, or pool usage across organizations.

You may include reasonable excerpts of Output — charts, maps, tables, summary figures — in internal analyses and in reports to your own clients, provided they are labeled appropriately and are not a substitute for access to the Services.

3. Platform: no abuse

You may not:

  1. Circumvent or attempt to circumvent authentication, plan limits, quotas or rate limits, for example by rotating keys or creating multiple accounts.
  2. Probe, scan or test the vulnerability of the Services, or breach security or authentication measures, except under a written agreement with MapDove or a published responsible-disclosure program.
  3. Interfere with or disrupt the Services, including by sending excessive traffic, denial-of-service attacks, or ignoring 429 responses instead of backing off.
  4. Upload malware or content that is unlawful, infringing, defamatory or harmful.
  5. Reverse engineer, decompile or disassemble the Services, except to the extent such restriction is prohibited by law.
  6. Impersonate any person or organization, or misrepresent your affiliation.
  7. Use the Services in violation of applicable law, including export control, sanctions, consumer protection, anti-discrimination and privacy laws.

4. Responsible use of model outputs

MapDove’s forecasts, scores and catchment statistics are model estimates. You are responsible for decisions you make using them. Do not represent Output as guaranteed, and disclose material assumptions — such as the use of synthetic demo data or speed-based drive-time approximations — when sharing results with others who may rely on them.

5. Reporting

If you become aware of a violation of this AUP, a security vulnerability, or a possible misuse of MapDove to harm individuals, please contact legal@mapdove.com (policy violations) or privacy@mapdove.com (privacy concerns). We review all reports and do not require you to be a customer.

6. Enforcement

MapDove may investigate suspected violations. Depending on severity, we may warn you, remove content, revoke API keys, throttle or suspend access, or terminate your account under the Terms, and we may report unlawful activity to the appropriate authorities. Where practicable and lawful we will give notice and an opportunity to remedy, but we may act immediately to prevent harm to individuals, other customers or the Services.

7. Changes

We may update this AUP to address new risks. We will post changes here and update the “updated” date; material changes will be notified to account owners in advance where practicable.

Contact

MapDove, Inc. · [address] · legal@mapdove.com · privacy@mapdove.com